As a senior member of the Customer & Program Management team within the Strategy, Planning, and Operations organization of Cloud Infrastructure Engineering, I led strategic data initiatives to bridge critical product gaps and improve decision-making across the organization.

Promoted to Staff Program Manager in 2021, I specialized in launching data programs, streamlining large-scale data acquisition across a federated data lake, and establishing sustainable processes to ensure long-term data hygiene. My work enabled cross-functional teams to make data-driven decisions through clear reporting cadences, intuitive dashboards, and administrative tools.

Key Highlights:

• VMware Cloud Foundation (VCF) Analytics Suite: Spearheaded multiple cross-franchise data and analytics initiatives in support of the VCF product line. These efforts evolved into a comprehensive analytics suite that drove improvements in product development, customer engagement, adoption acceleration, and support responsiveness.

• Led analytics and reporting initiatives using Tableau & SQL

• Delivered insights to enhance UX and portfolio strategy

• Executed go-to-market plans for cloud & SaaS products

• Created strategic content including videos & presentations

• Guided cross-functional teams through transformation and risk management